The team at DiaryShop want to make your online experience as seamless and quick as possible so you are enjoying your order as quickly as possible. Delivery times may vary depending on the time of year, however please see below details for more information.
How is my order shipped?
In most cases your order is shipped within Australia via Australia Post eParcel, however some larger orders may be despatched by TNT. Your parcel will require a signature on delivery, however if no-one is able to sign for the parcel our carriers will leave a card for you with collection details. Australia Post eParcels are normally made available at your nearest Australia Post location for pickup.
Most orders are shipped within 48 hours please allow 5 business days for your product to be delivered.
International orders are shipped via Australia Post International Mail (New Zealand only) Please email firstname.lastname@example.org for an other international enquiries.
What is the shipping fee?
DiaryShop offers new simple flat rate shipping! All orders under $60 are a flat rate of $7.00 within Australia. Orders $50 and over will qualify for FREE delivery within Australia.
New Zealand shipping fee: $5.00 for orders $50 and over, $9.00 for orders between $25.00 and $49.99 and $14.00 for orders less than $25.00.
Other International Locations: please email email@example.com with your delivery location and product selection so that we can look into any international freight options.
Where is my order shipped from?
Most orders are despatched from DiaryShop's Sydney based warehouse facility. In the event of an out of stock situation you will be notified.
How long will it take for my order to reach me?
For Australian Customers: Please allow 2 working days for your order to be processed and up to five business days for standard shipping.
For New Zealand Customers: Please allow 3 working days for your order to be processed and up to 14 business days for standard shipping
Do you ship to international destinations?
Diaryshop only services Australia and New Zealand. Please email firstname.lastname@example.org with your delivery location and product selection so that we can look into any international freight options.